oryveen.
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WHATSAPP, ANSWERS AND AI ON THE SAME PAINEL

AI chatbot.
Customer service on WhatsApp.

List questions and answers, teach AI about your business and follow WhatsApp conversations. Take over the service when you need it and arrange the schedule.

For MEIs, service providers, stores and teams. You set it up by the panel, no programming.

Start with Start Know the panel

Enter Google. No card and no automatic charge.

UNDERSTANDING THE ATTENTION

What happens when
Is a message enough?

Ready answers, AI and human care work together. You choose what the assistant can answer and when to pass the conversation to a person.

  1. 01

    Consult your answers

    You register questions such as price, schedule and payment methods. The bot is looking for an answer compatible with what the client asked.

  2. 02

    Use AI when needed

    With AI enabled, the wizard interprets the doubt and consults the saved business information. You can also ask for suggestions to improve the writing of the answers.

  3. 03

    ♪ You take over when you need ♪

    If the customer asks for a person or if it is necessary to confirm information, follow the configured guidance for human care. When taking over the conversation, the bot pauses.

RESOURCES YOU'LL USE

See what to set up.
Understand what happens.

Each feature below corresponds to a panel screen. Open “How to use in the panel” to see the steps, examples and what depends on you.

Questions and Answers

List answers about services, prices and schedules. Create options menus to help the customer find what he needs.

Or let AI read your website and suggest everything ready
How to use in the panel

Where to find: Questions and Answers

  1. Create the question, write the answer and arrange by subject. Include links and conditions that the customer needs to know.
  2. If you prefer, ask for suggestions from your website or business information. AI uses credits; you check before registering.
  3. Add response options to guide the conversation. On the WhatsApp Web, they appear as a numbered menu.

Example: ‘Do you attend Saturday?’ → ‘Yes, from 8h to 12h, with an appointment.’ You define the text.

AI Agent to Improve Responses

AI helps identify what the customer wants to know and suggests improvements in the registered answers. You review the suggestion before using and define when calling a person.

Included in Start · uses plan credits
How to use in the panel

Where to find: AI Agent · Questions and Answers

  1. Activate the agent, choose the way to talk and inform when he should ask for help from a person.
  2. The assistant interprets the question and consults the saved base of his business. If missing information, follow the configured orientation.
  3. When editing an answer, use ‘Improving response with the AI ed Oryveen‘. ’ Read the suggestion and choose to use or discard; it does not replace the text without your approval.

Example: A very long answer may receive a clearer and shorter suggestion, keeping the facts you have informed. The use of AI consumes credits.

Organized conversations

Search for contacts, see who's with AI or waiting for someone and take over the conversation. Choose who can receive automatic answers, including exceptions for family and friends.

WhatsApp Chats
How to use in the panel

Where to find: Contatos do WhatsApp

  1. Pesquise pelo nome ou telefone. A lista mostra só os contatos: as conversas não aparecem no painel e continuam no seu WhatsApp.
  2. Veja quem está com a IA e quem está com a equipe. Quando você responde pelo celular, o bot pausa; você pode devolver o atendimento depois.
  3. Choose who the AI can respond to. Classify personal contacts, team and suppliers to avoid improper automatic responses.

Exemplo: um cliente recebe atendimento automático, enquanto um familiar continua conversando apenas com você.

Schedule for your type of business

Organize services, classes, reservations, deliveries and services. Follow confirmations, guardians and requests that need your approval.

Custom Agenda
How to use in the panel

Where to find: Agenda · AI Agent

  1. Choose what your business organizes: service, classes, reservations, deliveries, services or other commitments.
  2. Configure the options and the necessary data. The wizard gathers the conversation information and asks for confirmation according to the configured flow.
  3. See the calendar, filter the situation and follow requests that await the team. Adjust the appointments on the panel.

Example: A customer combines a service with WhatsApp and you follow the date and the person responsible in the agenda. Availability and approval follow the business configuration.

Business information

Answer your branch questionnaire or write about services, prices and conditions. Review and save the content that AI will use in the service.

For companies, MEIs and autonomous professionals
How to use in the panel

Where to find: Business information

  1. Answer your branch questionnaire or write and paste the information into text: services, products, prices and conditions.
  2. Include assisted region, payment methods, schedules, policies, and what needs human budget or confirmation.
  3. Review and save. Use this basis to generate questions and answers and to guide the agent; update whenever something changes.

Example: a plumber informs the neighborhoods served and the services made, without registering a fixed price when the value depends on evaluation.

Team, automations, tests and reports

WhatsApp

Connect your number by QR Code and follow the status on the panel. Automatic service works while the service and connection are active.

QR Code Connection

Team and permissions

Invite attendings, supervisors and administrators with different accesses. Release the numbers and sectors of the attendants and manage the team sessions.

Pro and Escala · users and sectors according to plan

Referral to the team

Set up when you call someone and pause the bot to take over the conversation. Then return the service to AI by the dashboard.

Inside the panel

Automations

Welcome to the first message, out-of-time notice and actions when the client writes a word: reply, show options, forward, mark or finish.

Simple rules without programming

Test before answering

Talk like you're a customer and see how the service responds before you actually use it. Nothing comes out for real customers.

Test Chat on Panel

Reports and credits

Follow the volume of conversations, the participation of the bot and the team and the consumption of AI. See periods of 7, 30 or 90 days and the stock history.

With a history of actions in the panel
FROM CONFIGURATION TO ACCOMPLISHMENT

The path inside the panel.

Prepare, check and only then connect. AI uses saved content; keeping prices, schedules, and updated conditions is part of the configuration.

01

Enter with Google

Fill out your data and the name of the business. Confirm the Google account to sign in and start the Start plan.

02

Save the service base

In Business Information, answer the questionnaire or write your services and rules. In Questions and Answers, register the texts or review the suggestions generated by AI from the base or from a website.

03

Set the rules of the agent

Choose the way to talk, the welcome message, the schedules and when to pass to someone. If you use an agenda, set up the commitment types and the necessary information.

04

Test, connect and follow

Em Testar meu bot, confira respostas, menus e pedidos de atendimento humano. Depois, conecte em Números do WhatsApp, lendo o QR Code ou, se estiver no celular, digitando o número para receber um código, e escolha quem a IA atende em Contatos do WhatsApp. O teste não envia mensagens reais.

EXPERIENCE A CONVERSATION

Ready Answers or AI: see the difference.

Pick a branch. In Ready Answers, use the options; in the AI tab, write your question.
This is a test environment with example businesses and data. In your account, you use your business’s actual information.

Digital Point

Example business · ready answers

Chatbot · demonstration

Hello! Welcome to the demonstration service company. Let's understand what you need?

Example talk with ready answers.

In the panel, test your own answers before connecting the WhatsApp.
View the Start plan
Come on, come on.

The Start plan,
to meet by WhatsApp.

Registered replies, AI with your business information, schedule and WhatsApp conversations in one panel. Fill out the form and start.

Current connection: one session of WhatsApp (by QR Code or by number code) per business. There's no automatic charge.

Loading plan values...

What uses your credits?

Interpret questions with AI, generate or improve responses, and analyze content uses the balance of the plan. Follow in Credits and consumption. WhatsApp Web does not have official API tariff by message, but can disconnect or suffer blocking.

How do I start?

Sign in with Google, fill in the business data and start the Start plan, with 1 number and 1 user. We don't order a card and there's no automatic charge.

DETAILS BEFORE YOU START

Know what to use.
Understand the boundaries.

Configuration, credits, connection and use on a daily basis.
Open every question to see the full explanation.

Talk to the team
What is the difference between ready answers and AI?

Ready answers are the texts you register for questions such as price, address and time. AI helps recognize what the customer wants to know and when enabled, consults business information to respond according to the configuration. In editing a response, ‘Improving response with AI from Oryveen’ suggests a clearer writing: you review and choose to use or discard. This doesn't automatically change your base.

How do I connect my WhatsApp and follow the conversations?

Entre em Números do WhatsApp e escolha como conectar. No computador, gere o QR Code e, no celular, abra WhatsApp → Aparelhos conectados → Conectar aparelho. Se estiver só no celular, digite o número do WhatsApp para receber um código e use Conectar com número de telefone. Depois de vincular, use Contatos do WhatsApp para buscar contatos e escolher quem a IA atende. As conversas não aparecem no painel: você continua respondendo pelo próprio WhatsApp. A integração usa WhatsApp Web, não é oficial da Meta e pode exigir reconexão ou sofrer bloqueio. Várias sessões simultâneas por QR ainda estão pendentes; o limite comercial do plano não significa que todas já possam ser conectadas ao mesmo tempo.

How do I start using the Start plan?

Enter Google, fill in the business data and start the Start plan. Then prepare the answers and use Test my bot before connecting the WhatsApp. We don't order a card and there's no automatic charge.

How does the schedule work for my kind of business?

In the Agenda, choose the types of commitment you use, such as attendances, classes, reservations, deliveries or execution of services. Set up the necessary information and follow the calendar, the responsible and the situations. Requests made by WhatsApp follow the confirmation and approval flow configured. You can add and adjust appointments in the panel; availability and rules vary depending on the module you choose.

How does tuition work?

The tuition is fixed per company, without charge per attendant. Start: R$ 99,99/month per company, with 5.000 credits of AI per month.. AI credits are on a single balance per month.

See more 9 perguntas
What can I do on the Oryveen panel?

You save business information, register questions and answers, set up AI and automations, test service and follow-up WhatsApp conversations. It also organises commitments in the Agenda, keeps quick responses and consults reports and credits. Each feature has its screen; you do not need to program.

Does AI learn on its own or change my answers unannounced?

Business information and answers are registered and reviewed by you. The generation of questions, button suggestions, and text improvement help prepare the service, but they need a conference. Do not announce prices, schedules or conditions that you have not yet confirmed. Test the result on Test my bot before serving real customers.

Can I use it on my company's website?

The wizard on this site already works. The option to place the wizard on other websites will still be made available. Talk to our team to find out more.

Do I need a card to start?

Nope. Fill in the business data and confirm your Google account. We don't ask for a card and there's no automatic charge.

Does the use of AI limit?

Yeah. AI uses credits on a single balance. Registered responses that don't need AI do not spend credits. We do not offer unlimited AI or charge extra values without your permission.

Can I stop AI from answering family and friends?

Yeah. In WhatsApp Chats, set up who AI can answer: all except for blocked or only authorized contacts. It is also possible to make choices by contact and classify personal contacts, team and suppliers. Blocking automatic answers to someone does not prevent you from continuing to talk to that person normally.

Do you create websites, too?

Yeah. We create websites to present your business and your services. Simple projects start at R$ 300 and support starts at R$ 99 per month. These services are optional and have a separate cost from the care plans.

Can I pay with Pix?

We still haven't received payments on this site. Our team explains the payment methods and conditions before you hire.

Does the bot answer audios, files and calls?

Automatic service is directed to text messages. Audios, files and other textless media need human attention; do not announce that the bot listens to audios or answers calls. To talk to our team about these limitations, use the contact of this page.

HELP TO CHOOSE AND CONFIGURE

Tell me how you do it.
Pick up today.

Tell me your kind of business, how many people answer and what your clients ask the most. Our team helps to understand the plan, configuration of the answers and connection of the WhatsApp.

Questions about AI, schedule or scheduled messages?
Send your question. The form doesn't make a contract.
Chat by WhatsApp

No strings attached. Let's get your idea straight.